Overview
Hichection Perfume is committed to delivering your orders in a timely and reliable manner across Ghana. This policy outlines our delivery process, timelines, and responsibilities.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation once your order has been processed.
Delivery Coverage
We currently deliver nationwide within Ghana.
Estimated Delivery Timelines
- Accra / Tema & Major Cities: 1–3 business days
- Other Regions: 2–5 business days
Delivery timelines are estimates and may vary due to logistics, weather, or operational factors.
Delivery Fees
- Delivery charges are calculated at checkout based on your location.
- Any additional delivery costs (if applicable) will be communicated before dispatch.
Delivery Process
- Customers may be contacted via phone prior to delivery.
- Please ensure your contact details and delivery address are accurate at checkout.
Failed or Missed Deliveries
If delivery is unsuccessful due to:
- Incorrect address
- Unreachable phone number
- Customer unavailability
The order may be:
- Rescheduled, or
- Returned to us
Additional delivery charges may apply for re-delivery.
Order Issues
All delivery-related issues must be reported within 24 hours of receiving your order.
Risk & Ownership
Ownership of products transfers to you upon successful delivery. We are not responsible for loss or damage after delivery has been confirmed.
Contact
Phone: 0271485162
Email: [email protected]